The Difference Between Formal and Informal Communication Is That

question 30

Multiple Choice

The difference between formal and informal communication is that

• A) informal is job related
• B) formal is job related and follows the chain of command
• C) formal is a form of the "grapevine"
• D) formal is not within the company
• E) informal is not within the company

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Definitions:

Cognitive-Type

A category or classification based on styles of perception, thinking, and problem-solving.

Sensation-Type

A reference to a personality characteristic in psychological typologies, describing individuals who prefer to rely on direct sensory experience and factual information in their perceptions and decisions.

Problem-focused Coping

A coping strategy that aims to address the source of stress by altering the stressor or one’s behavior towards it.

Silver Lining

A metaphor for finding hope or positive aspects in a negative situation.