By Setting Appropriate Service Standards and Measuring Service Performance, Firms

question 64

Multiple Choice

By setting appropriate service standards and measuring service performance, firms can reduce the gap.

• A)knowledge
• B)delivery
• C)customer
• D)communication
• E)standards

Understand and apply proper rounding techniques.

Compare and order numbers, including fractions, decimals, and mixed numbers.

Understand and apply the concepts of square and square roots.

Convert improper fractions to mixed numbers and vice versa.