A Company That Specializes in Water Purifiers Recently Installed a System

question 97

Multiple Choice

A company that specializes in water purifiers recently installed a system at John's house.John realizes that the system is faulty because water starts leaking within a few days of the installation.John calls the company's service team, which goes over the problem in detail with him and then sends service personnel to John's house to fix the problem.In this scenario, the company tried to resolve the issue by:

• A)attempting to rectify the situation.
• B)explaining the process they use to resolve complaints.
• C)providing adequate compensation for the inconvenience.
• D)replacing the system.
• E)eagerly listening to John's complaint and resolving the problem.

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Definitions:

Lactobacillus

A genus of bacteria that is part of the lactic acid bacteria group, often found in yogurt and other fermented foods, beneficial for gut health.

Ferment Sugars

The biochemical process by which organisms convert sugars into alcohol or acid through anaerobic metabolism, often used in food production.

Food Production

The process of growing, harvesting, and processing food for consumption.

Mycobacterium Tuberculosis

The bacterium that causes tuberculosis, a serious infectious disease affecting the lungs and potentially other parts of the body.