An Electronics Retail Chain Allows Its Front-Line Employees to Make

question 42

Multiple Choice

An electronics retail chain allows its front-line employees to make adjustments in day-to-day activities based on the needs of the customers across its outlets in various locations.This approach will help the firm in reducing the:

• A)knowledge gap.
• B)delivery gap.
• C)standards gap.
• D)communication gap.
• E)communion gap.

---

Definitions:

Shareholder Wealth

The overall value and financial health perceived by the shareholders of a company, often judged by the price of the company's stock and dividends paid.

Exceeds Cost

This refers to when the expenses associated with a project or operation surpass the initially estimated costs.

Return on Project

The gain or loss generated by an investment relative to the amount of money invested in the project.

Wealth Contribution

The value added to an individual's or entity's net worth as a result of investment gains, income, or other financial growth activities.