Cheyenne, a Sales Person, Should Call to See If Her

question 143

Multiple Choice

Cheyenne, a sales person, should call to see if her customer's new hardwood floors were installed correctly:

• A) during the follow-up step.
• B) immediately after the closing.
• C) near the end of the sales presentation.
• D) the next time she makes a sales call to that customer.
• E) after she receives cash payment from that customer.

---

Definitions:

Extraverted Person

An extraverted person is someone who is outgoing, sociable, and thrives in social settings, often feeling energized by interactions with others.

Paradigm

A typical example or pattern of something; a model or framework that sets the standard for others to follow.

Pessimism

A tendency to see the worst aspect of things or believe that the worst will happen; a lack of hope or confidence in the future.

Cultural Construals

The ways in which individual perceptions and understandings of the world are shaped by cultural context and influences.