A Firm Can Identify Changes in Public Opinion That Affect

question 48

Multiple Choice

A firm can identify changes in public opinion that affect it by conducting .

• A) environmental monitoring
• B) consumer polling
• C) a consumer jury
• D) a communications audit
• E) a press conference

Understand the enhancements and efficiencies that technology introduces to HR processes.

Recognize the various digital platforms and service models used in HR, including HRIS, ERP, and self-service systems.

Identify the roles and benefits of outsourcing HR functions and the types of activities that can be outsourced.

Distinguish between strategic, analytic, and transactional HR operations in the context of information technology applications.

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Definitions:

Classical Conditioning

An educational practice where two stimuli are systematically linked; initially, the reaction is prompted by the second stimulus, but eventually, it is prompted by the first stimulus alone.

Alcohol Use Disorder

Alcohol use marked by tolerance, withdrawal, and a drive to continue problematic use.

Instinctive Drift

The tendency of an animal to revert to innate behaviors despite training to the contrary.

Food Reinforcer

A type of positive reinforcement used in behavioral psychology involving the use of food to encourage the repetition of a desired behavior.