_____ Measures the Degree to Which the Output of a Process

question 3

Multiple Choice

_____ measures the degree to which the output of a process meets customer requirements.

• A) Learning
• B) Innovation
• C) Variability
• D) Quality

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Definitions:

Self-Esteem

How you feel about your sense of self.

Just World Hypothesis

The belief that the world is inherently fair and that all actions have predictable and just consequences, leading people to rationalize an unjust situation as deserved by the victim.

Actor/Observer Bias

The tendency to attribute one's own actions to external factors, while attributing others' actions to their character or disposition.

Fundamental Attribution Error

The tendency for observers to attribute others' behaviors to their character rather than to external factors.