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Definitions:

You-Attitude

A communication style that focuses on addressing the needs, interests, and concerns of the person being spoken to.

Groupthink

The tendency for a group to reward agreement and directly or indirectly punish dissent.

Contingency Plans

Strategies prepared in advance to address possible future emergencies or unexpected events.

Voting Process

The structured procedure through which individuals express their choices or preferences in an election or decision-making situation.

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