Fill in the Blank(s)

question 17

Short Answer

Fill in the Blank(s)
-________________________(CRM) software has increased the sophistication of customer segmentation by incorporating data-capturing, storage, and analysis capabilities to help companies create customer profiles.

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Definitions:

Wage/Salary Survey

A study that tells a company how much compensation comparable firms are paying for specific jobs that the firms have in common.

Excessive Absenteeism

The frequent absence from work or duties without good reason, beyond what is deemed to be normal or acceptable.