Suppose That Incoming Calls Per Hour to a Customer Service

question 15

Multiple Choice

Suppose that incoming calls per hour to a customer service center of a small credit union are uniformly distributed between 0 and 6 calls. The probability that fewer than 3
Calls are received per hour is

• A) 3/6.
• B) 4/6.
• C) 3/7.
• D) 4/7.
• E) 1/6.

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Definitions:

Net Sales

Revenue from sales minus returns, allowances, and discounts.

Net Income

The residual financial gain of a company post all expenses and taxes being deducted from the revenue.

Net Sales Revenue

Net Sales Revenue is the total revenue from sales of goods or services after deducting returned goods and any allowances or discounts.

Bank Reconciliation

A process of ensuring that the bank's records of an individual's or company's cash balance matches the financial records of the company.