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In Order to Avoid Becoming Flustered in a Situation When

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In order to avoid becoming flustered in a situation when asserting your rights, you should continue to practice the assertion skills even after you have initially mastered them, a process called


Definitions:

Benefits

Particular advantages that readers will realize from a product’s selling points.

Positive Message

Communication that conveys good news, positive feedback, or constructive information.

Claim

An official grievance filed due to discontent with a product or service.

Adjustment

The process of adapting or modifying something to better fit a new situation or set of conditions.

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