Social Media Monitoring Has Evolved from a More Passive Approach

question 17

True/False

Social media monitoring has evolved from a more passive approach to active interaction with consumers.

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Definitions:

Persuasive Request

A communication attempt that aims to convince or influence the recipient to undertake a specific action or adopt a particular viewpoint.

Positive Request

A form of communication that focuses on a positive or constructive outcome or action, often used to encourage or motivate.

Intangible Rewards

Benefits or compensations that cannot be physically touched but are valued by individuals, such as recognition.

Prestige

The respect, admiration, or high status accorded to an individual, organization, or object based on their achievements, quality, or importance.