Characteristics of a Service That Consumers Find Hard to Evaluate

question 35

Multiple Choice

Characteristics of a service that consumers find hard to evaluate even after purchase and consumption are called:

• A)search qualities
• B)experience qualities
• C)credence qualities
• D)intangible qualities
• E)variable qualities

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Definitions:

Nasogastric Tube

A flexible tube passed through the nose into the stomach, used for feeding or removing stomach contents.

Auscultate

The act of listening to the internal sounds of the body, typically using a stethoscope, as part of a medical examination.

Aspirate

To draw in or out using a suctioning action, often referring to the inhalation of food or liquid into the lungs, or the removal of substances from the body.

Gastric Contents

The material present in the stomach, including ingested food, stomach acid, enzymes, and sometimes ingested foreign objects.