Which of the Following Is NOT a Disadvantage of a Highly

question 40

Multiple Choice

Which of the following is NOT a disadvantage of a highly scripted service?

• A)Consumers often see it as a set of 'mindless behaviours'.
• B)Customer requests are often not appropriate for highly scripted responses.
• C)It is good for responding quickly to varying customer needs.
• D)Often little attention is paid to incoming information.
• E)Some customers prefer unscripted encounters.

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Definitions:

Protoderm

The outermost layer of cells in the early embryo of plants, which develops into the epidermis.

Ground Meristem

The part of a plant embryo that develops into the ground tissue of the plant, which includes the cortex and pith.

Procambium

A primary meristematic tissue in plants, which differentiates into vascular tissues (xylem and phloem).

Primary Xylem

The part of the xylem (the vascular tissue in plants that conducts water and dissolved nutrients upward from the root) that forms first, mainly in seedlings and young plants.