In the Framework for Service Design, 'Increased Perception of Control

question 13

Multiple Choice

In the framework for service design, 'increased perception of control' is provided by which service redesign concept?

• A)Bundled the service
• B)Direct service
• C)Self-service
• D)Pre-service
• E)Physical service

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Definitions:

Respiratory System

The network of organs and tissues that help you breathe, including the lungs, trachea, and nasal passages.

Lymph

Fluid in the lymph vascular system.

Elephantiasis

A tropical disease caused by parasitic worms, leading to severe swelling in the limbs and genitals.

Valves

Structures that allow fluid (liquid or gas) to flow in one direction while preventing backflow, found in various biological and mechanical systems.