With the Improvement in Electronic Methods and the Greater Understanding

question 45

Multiple Choice

With the improvement in electronic methods and the greater understanding of the use of these methods, organisations can confidently predict that:

• A)the incidence of face to face contact will be eliminated in the future
• B)customers will find these methods too inconvenient
• C)the payoff of these methods will ensure they continue to be used
• D)these methods are slow in handling information-based services
• E)none of the above

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Definitions:

Organic Food Products

Organic food products are those made from ingredients that were grown without the use of synthetic pesticides, genetically modified organisms, or petroleum-based fertilizers.

Omnichannel Marketing

A strategic, multichannel approach that aims to provide a seamless and integrated customer experience, no matter how or where a customer reaches out.

Amazon

An American multinational technology company focusing on e-commerce, cloud computing, digital streaming, and artificial intelligence, one of the world's largest online retailers.

Supply Chain Intermediaries

Entities or businesses that act as middlemen in the supply chain, facilitating the movement of goods from producers to end consumers.