Which of the Following Is NOT a Method of Service

question 38

Multiple Choice

Which of the following is NOT a method of service delivery?

• A)Customer goes to service organisation
• B)Customer goes to intermediaries
• C)Service organisation comes to customer
• D)Customer and service organisation interact electronically
• E)Customer and service organisation transact at arm's length

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Definitions:

Role Strain

The stress or tension experienced by an individual when they have difficulty fulfilling the demands of different social roles simultaneously.

Role Demands

The expectations and responsibilities assigned to an individual based on their social position or job function.

Single Status

The legal or social condition of being unmarried or not in a romantic relationship.

Achieved Status

A social position that a person gains through their own efforts, accomplishments, or actions.