Which of the Following Is NOT a Way That Service

question 75

Multiple Choice

Which of the following is NOT a way that service marketers can smooth demand levels to match capacity?

• A)Offer price reductions at non-peak times
• B)Take reservations from customers
• C)Use promotional campaigns to increase demand in non-peak times
• D)Have necessary facilities, equipment and staff always on standby
• E)Charge premium prices during peak times

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Definitions:

Wilcoxon Signed-Rank Sum Test

This is a type of statistical test that doesn't rely on predefined parameters and is utilized to analyze whether two related samples, matched samples, or repeated measures on a single sample have differing population mean ranks.

Matched Pair

A technique in experimental design where pairs of subjects are closely matched based on certain key characteristics, and one subject from each pair is assigned to each experiment group.

Nonzero Differences

Variations or disparities in data that are distinct from zero, indicating a measurable change or effect.

Parametric T-Test

A statistical test used to compare the means of two samples, assuming that the underlying populations have a normal distribution and known variance.