Some Basic Requirements Must Be Met for a Service Blueprint

question 66

Multiple Choice

Some basic requirements must be met for a service blueprint to be effective.Which one of the following may NOT be one of them?

• A)The blueprint must show time dimensions in diagrammatic form.
• B)The blueprint must identify and handle errors, bottlenecks, reiterations and so forth.
• C)The blueprint, based on research and experience, must precisely define how much variation from standards can be allowed in execution.
• D)The blueprint must show process dimensions in diagrammatic form.
• E)None of the above is a basic requirement.

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Definitions:

Work-life Balance

The equilibrium between professional responsibilities and personal activities, aiming to support individual well-being.

Measuring HR

The process of quantifying the efficiency and effectiveness of human resource practices within an organization.

Competitive Advantage

A unique attribute or position that allows an organization to outperform its competition, such as superior product quality, cost leadership, or customer service.

Workforce Analytics

Workforce analytics involves the use of statistical methods and analytics on employee data to improve hiring practices, workforce management, and business outcomes.