Managing Waiting Lines and Reducing the Customer Waiting Time Often

question 27

Multiple Choice

Managing waiting lines and reducing the customer waiting time often requires a multi-pronged strategy.Which of the following can be successfully implemented to increase customer satisfaction?

• A)Installing a reservation system
• B)Changing processes to shorten transaction time
• C)Redesigning the queuing system
• D)All of the above
• E)a and c

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Definitions:

Rate Of Return

Refers to the gain or loss on an investment over a specified time period, expressed as a percentage of the investment's cost.

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A professional authorized to sell and service insurance policies, representing either one or multiple insurance companies.

Annuity

A monetary tool that disburses a set sequence of payments to a user, predominantly aimed at serving as a financial resource for retirees.

Rate Of Return

The upward or downward movement in an investment's value across a defined duration, detailed as a percentage of its initial expenditure.