Problems Often Arise When Customers Fail to Show Up at Appointed

question 56

Multiple Choice

Problems often arise when customers fail to show up at appointed times or when service firms overbook.All of the following are marketing strategies for dealing with these operational problems EXCEPT:

• A)requiring a deposit
• B)cancelling non-paid bookings after a certain time
• C)charging a price premium
• D)providing compensation to customers for overbooking
• E)none of the above

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Definitions:

[4]annulene

A cyclic compound made up of four conjugated carbon atoms, known for its planar structure and aromatic behavior despite having 4 π-electrons, which does not follow Huckel's rule for aromatic stability.

Aromatic

Relates to organic compounds containing one or more planar ring structures with delocalized π-electrons, exhibiting unique stability and reactions.

Nonaromatic

Referring to organic compounds that do not meet the criteria for aromaticity, often being less stable and more reactive.

Sodium Cyclopentadienide

An organosodium compound derived from cyclopentadiene, acting as a strong base and nucleophile in organic synthesis.