Which of the Following Is NOT a Benefit of Achieving

question 73

Multiple Choice

Which of the following is NOT a benefit of achieving customer satisfaction and service quality?

• A)Reduction in failure costs
• B)Reduction in cost of attracting new customers
• C)Positive word of mouth promotion
• D)Creates a sustainable advantage
• E)Increases customers' exposure to competition

---

Definitions:

Brain Size

Refers to the volume or weight of the brain, often correlated with various aspects of intelligence and cognitive abilities in different species.

Homo Neanderthalensis

An extinct species of archaic humans that lived in Eurasia until about 40,000 years ago, known for their robust build and large cranial capacity.

Homo Erectus

An extinct species of early human that lived throughout much of the Pleistocene geological epoch, known for its upright walking ability.

Neurons

Unique cells within the nervous system responsible for transferring information to other neural cells, muscular cells, or glands.