Service Managers Require Substantial Information to Help Them Develop Effective

question 35

Multiple Choice

Service managers require substantial information to help them develop effective demand management strategies and to monitor subsequent marketplace performance.Among others, information needs include the following EXCEPT:

• A)historical data
• B)forecasts
• C)segment-by-segment data
• D)sound cost data
• E)consumption data

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Definitions:

Native Language

A native language is the first language a person learns, usually in childhood, and is often spoken in the home environment.

Babbling

A stage in child language acquisition where the child produces sounds of language without semantic meaning, often a precursor to true speech.

Months

Units of time in calendars that approximate the period required for the moon to orbit the earth, roughly 30 days.

Critical Period

An optimal period early in the life of an organism when exposure to certain stimuli or experiences produces normal development.