The Most Important Thing That Woolworths Did to Have a Smooth

question 9

Multiple Choice

The most important thing that Woolworths did to have a smooth transition to their new self-serve technology and educate their customers was to:

• A)have an online information sheet
• B)post explicit instructions at the checkout
• C)vet intending consumers to ensure they had an understanding of technology
• D)have a staff member available to answer customer queries
• E)send out information fliers to regular customers

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Definitions:

Shareholders

Individuals or institutions that own share(s) in a corporation, thereby having a claim on its profits and assets.

Board Members

Board members are individuals elected to represent shareholders and oversee the management and major decisions of a corporation.

Leveraged Buyout

A financial transaction in which a company is bought using a significant amount of borrowed money to meet the cost of acquisition.

Debt

An amount of money borrowed by one party from another, typically used by companies and governments to finance their operations.