The Two Key Functions, in Addition to Ambient Conditions, Which

question 18

Multiple Choice

The two key functions, in addition to ambient conditions, which influence the service environment are:

• A)signs and symbol and spatial layout
• B)artefacts and signs and symbol
• C)artefacts and spatial layout
• D)functionality signs and symbol
• E)functionality and spatial layout

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Definitions:

T-Shirts

A type of clothing characterized by short sleeves, a round neckline, and no collar, typically made of cotton fabric.

Coffee

A beverage made from roasted and ground beans of the coffee plant, commonly consumed for its stimulating effects.

Substitution Effect

The economic principle that as the price of a good or service rises, consumers will replace it with cheaper alternatives.

Utility

represents the total satisfaction received from consuming a good or service.