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The holistic characteristics of an environment mean that professional designers of service environments tend to:
Administrative Tribunal
A governmental body with quasi-judicial powers, tasked with resolving disputes, adjudicating on rights, and administering justice in administrative matters.
Ultra Vires
Acts or decisions made by an entity that are beyond the scope of its powers as defined by its legal or constitutional documentation.
Constitution Act
A foundational legal document or statute that outlines the principles and framework of a governmental system.
Natural Justice
The principle that ensures fair treatment in legal and administrative decisions, including the right to a fair hearing and the rule against bias.
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