Which of the Following Is the Dominant Model in Satisfaction

question 56

Multiple Choice

Which of the following is the dominant model in satisfaction research?

• A)Disconfirmation of expectation model
• B)Gap model
• C)Satisfaction vs.Expectation model
• D)Disconfirmation of Satisfaction model
• E)Customer retention

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Definitions:

Physical Deconditioning

The loss of physical fitness or muscle strength due to inactivity or lack of exercise, often leading to decreased functionality and health.

Bedridden

A state in which a person is confined to bed due to illness or disability, significantly limiting their mobility.

Heart Disease

A range of conditions that affect the heart, including coronary artery disease, heart rhythm problems (arrhythmias), and congenital heart defects, among others.

Moderate-intensity Physical Activity

Physical exercise that elevates the heart rate and breathes to a level where conversation is possible but may be a bit challenging, such as brisk walking or cycling.