Which of the Following Is One of the Methods in Service

question 61

Multiple Choice

Which of the following is one of the methods in service 'GAP 3: Ensure that service performance meets standards prescription methods'?

• A)Clarify employee roles
• B)Turn information and insights into action
• C)Measure performance and provide regular feedback
• D)Develop advertising that features real employees
• E)Reward managers and employees for attaining quality goals

---

Definitions:

Volume

The quantity of an asset or security that is traded within a specified time period.

Capital Structure

The particular combination of debt and equity used by a company to finance its overall operations and growth.

Cost Structure

The mix of fixed and variable cost used by a firm.

Financial Leverage

Utilizing borrowed funds to amplify the prospective gains of an investment.