Which of the Following Methods Are Useful to Gain the Reputation

question 37

Multiple Choice

Which of the following methods are useful to gain the reputation of being an organisation that is known for excellent service and listening to customers?

• A)Analyse customer complaints
• B)Use mystery shoppers
• C)Discourage complaining customers
• D)All of the above
• E)a and b

---

Definitions:

Formula

A concise way of expressing information symbolically, as in a mathematical or chemical formula.

Extraneous Solutions

Solutions that emerge from the process of solving the problem but do not satisfy the original equation.

Inversely

A relationship between two variables in which one increases as the other decreases, often described by an inverse proportion or relation.

Tenth Power

Raising a number to the tenth power means multiplying the number by itself nine more times.