Recent Research Has Found a Number of Specific Types of Relational

question 57

Multiple Choice

Recent research has found a number of specific types of relational benefits that motivate customers to become regular customers of one service provider.Which category of benefits has been found by research to be the least important to customers in terms of value?

• A)Social benefits
• B)Special-treatment benefits
• C)Relationship benefits
• D)Loyalty benefits
• E)Confidence benefits

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Definitions:

Satisfying

Satisfying is the process of making sufficient or adequate decisions based on a specific set of criteria, often used in problem-solving and decision-making contexts.

Human Friendly

Describes environments, machines, or systems designed with consideration for human use, emphasizing safety, comfort, and ease of use.

Human Factors Psychologists

Specialists in psychology who focus on improving and understanding how people interact with products, systems, and environments to optimize human well-being and overall system performance.

Designers

Professionals who plan and create designs in various fields such as fashion, graphic, interior, and industrial, aiming to blend aesthetics and functionality.