Which of the Following Is NOT a Reason Why Dissatisfied

question 23

Multiple Choice

Which of the following is NOT a reason why dissatisfied customers don't complain according to the SOCAP research?

• A)The lack of time
• B)The organisation will ask too many questions
• C)The company might penalise or blame them
• D)Their complaint might be resolved expeditiously
• E)They don't know who to complain to

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Definitions:

Bacterial Infection

A harmful colonization of the body by bacteria that can lead to disease conditions.

Frequency

The rate at which a repeating event occurs, often measured in cycles per unit of time.

Future Events

Occurrences that have not yet happened but are expected or likely to occur.

Frequency

The rate at which something occurs over a particular period of time or in a given sample.