When Managers Use Reference Power, They Have the Capacity To

question 65

Multiple Choice

When managers use reference power, they have the capacity to:

• A) influence other people using specialized knowledge.
• B) influence other people by virtue of formal authority, or the rights of office.
• C) punish or withhold positive outcomes as a means of influencing other people.
• D) influence other people because people like them and want to be with them.
• E) offer something of value as a means of influencing other people.

Identify the biological basis for the storage of long-term memories.

Understand the effects of stress and stress hormones on memory formation.

Distinguish between the roles of different neurotransmitters and hormones in memory processes.

Recognize the significance of memory in social learning and information processing.

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Definitions:

Reinforcer

Any stimulus that strengthens or increases the probability of a specific response or behavior by the means of positive or negative reinforcement.

Frequency

The rate at which something occurs or is repeated over a particular period or in a given sample.

Reinforcement Size

The magnitude or amount of reinforcement provided following a behavior, which can influence the strength and rate of the learned response.

Reinforcer

Any stimulus, which, when presented after a behavior, increases the likelihood of that behavior being repeated.