When Managers Use Reference Power, They Have the Capacity To

question 65

Multiple Choice

When managers use reference power, they have the capacity to:

• A) influence other people using specialized knowledge.
• B) influence other people by virtue of formal authority, or the rights of office.
• C) punish or withhold positive outcomes as a means of influencing other people.
• D) influence other people because people like them and want to be with them.
• E) offer something of value as a means of influencing other people.

Comprehend the roles and functions of a leader in task groups, including meeting management and member orientation.

Identify the characteristics and pitfalls of groupthink.

Know the initial steps in the problem-solving process.

Understand the importance of precise problem definition for effective problem solving.

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Definitions:

Cognitive Therapies

Psychological treatments that are designed to address cognitive processes, aiming to alter maladaptive thinking patterns to improve emotional regulation and develop personal coping strategies.

Emotional Reactions

Responses of the mind and body to a stimulus, experienced as feelings, that influence mood and behavior.

Progressive Relaxation

A technique aimed at reducing stress and anxiety by alternately tensing and relaxing different muscle groups throughout the body.

Group Therapy

A form of psychotherapy involving one or more therapists working with several people at the same time.