Examples of This Include Detailed Descriptions of the Items Offered

question 33

Multiple Choice

Examples of this include detailed descriptions of the items offered, tee-off times, weather reports, medical records, seat preferences, and item availability.

• A) Supporting facility
• B) Facilitating goods
• C) Information
• D) Explicit services
• E) Implicit services

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Definitions:

Self-Serving Bias

A cognitive bias that involves attributing positive events to one's own character but attributing negative events to external factors, thereby protecting self-esteem.

Attributions

The process by which individuals explain the causes of behavior and events, attributing them to internal dispositions or external situations.

Favorable

Describes something that is advantageous, positive, or beneficial in nature.

Attribution Theory

A concept in psychology that explains how individuals pinpoint the causes of their own and others' behavior.