The Dimension of Design Quality That Concerns the Past Performance

question 69

Multiple Choice

The dimension of design quality that concerns the past performance and reputation is which of the following?

• A) Response
• B) Serviceability
• C) Performance
• D) Reputation
• E) Perceived quality

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Definitions:

Creative Destruction

A concept in economics introduced by Joseph Schumpeter, describing the process by which old industries or technologies are destroyed and replaced by new ones.

"Destroyed" Industries

Refers to industries that have significantly declined or been rendered obsolete due to technological advancements, market shifts, or regulatory changes.

"Created" Industries

Sectors or markets that have emerged as a result of innovation, technological advances, or governmental policy.

Entrepreneurs

Individuals who take the initiative to start and manage a business, taking on financial risks with the aim of making a profit.