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________ is a comprehensive and flexible system for achieving, sustaining, and maximizing business success through intensive data analysis and process management, improvement and reengineering.
Neutralizers
Factors that minimize or negate the influence of leadership on followers' performance and attitudes.
Leadership
The act of guiding or directing a group towards achieving a common goal.
Many Substitutes
A market condition where numerous alternative products or services exist for a single offering, increasing competition.
Crisis Situation
A critical or unstable time or state of affairs in which a decisive change is impending, often one with the possibility of a highly undesirable outcome.
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