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Grace Is a Salesperson for a Software Developing Company

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Grace is a salesperson for a software developing company.She makes it a point to know at least three influential people in each of her customers' companies that can influence purchase decisions.In this scenario,which of the four sequential components of effective follow-up is Grace utilizing?​


Definitions:

Express Contract

A contract where the terms of the agreement are explicitly stated in words, whether oral or written.

Implied in Fact Contract

An agreement formed by actions and conduct of the parties involved, rather than written or spoken words.

Void Contract

An agreement that is not legally binding and is unenforceable by law, typically because it lacks one or more essential elements of a valid contract.

Incompetent

Lacking the necessary skills, abilities, or legal qualifications to perform a task or to stand trial.

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