TABLE 12-10 One Criterion Used to Evaluate Employees in the Assembly Section

question 198

Multiple Choice

TABLE 12-10
One criterion used to evaluate employees in the assembly section of a large factory is the number of defective pieces per 1,000 parts produced. The quality control department wants to find out whether there is a relationship between years of experience and defect rate. Since the job is repetitious, after the initial training period any improvement due to a learning effect might be offset by a loss of motivation. A defect rate is calculated for each worker in a yearly evaluation. The results for 100 workers are given in the table below.

-Referring to Table 12-10, what is the expected number of employees with 1 to 4 years of training time and a high defect rate?

• A) 12.00
• B) 8.64
• C) 6.67
• D) 6.00

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Definitions:

Social Loafing

The phenomenon where individuals expend less effort when working in a group than when working alone.

Teamwork

The collaborative effort of a group to achieve a common goal or to complete a task in the most effective and efficient way.

Door-in-the-face Technique

A persuasion strategy whereby a large, unreasonable request is made first with the expectation it will be refused, followed by a smaller, more reasonable request.

Ideology

Ideology refers to a set of beliefs, values, and ideas held by an individual or group, often providing a framework for political, cultural, and social attitudes.