When Making a Follow-Up Call, Which of the Following Should

question 5

Multiple Choice

When making a follow-up call, which of the following should the salesperson consider an important factor?

• A)Make sure to do some small talk before talking about business
• B)If the customer does not pick up the call, then don't call again
• C)Keep the call short, so the customer does not feel bothered
• D)The call should only be done in person after every successful sale
• E)Keep the call strictly about future business and referrals

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Definitions:

Effective Meetings

Meetings that are purposefully planned and executed to achieve clear outcomes, making efficient use of participants' time and contributions.

Time Frames

The periods or durations in which specific tasks or goals should be completed or are expected to take place.

Wrap-Up Stage

The final phase of a process where activities are concluded and summaries or evaluations are provided.

Wrap-Up Stage

The final phase in a process where activities are concluded and matters are brought to a close.