Adam Has Successfully Completed His Follow-Up Call and Is About

question 56

Multiple Choice

Adam has successfully completed his follow-up call and is about to end the call; however, before he hangs up he wants to sell an add-on to the product he sold.What can Adam do to increase his chances of cross-selling successfully?

• A)Offer a time-sensitive incentive
• B)Set-up another meeting to discuss the add-on
• C)Briefly make a statement about the add-on
• D)Ask a question related to the add-on
• E)The follow-up call should only focus on the original purchase and not the add-on

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Definitions:

Liabilities

Liabilities refer to financial obligations or debts that a company owes, which are expected to be settled through the transfer of assets, provision of services, or other economic benefits.

Account

A record summarizing all the transactions pertaining to a single item in the accounting equation.

Debit And Credit Side

Terms used to describe the two sides of an accounting ledger; the debit side records increases in assets and expenses and decreases in liabilities and equity, while the credit side records increases in liabilities, equity, and revenues and decreases in assets and expenses.

Source Document

A primary document that holds the necessary information to verify a transaction recorded in a financial system.