Henry Is Trying to Close the Sale

question 77

Multiple Choice

Henry is trying to close the sale.He suggests that the client can contact the General Manager of the client's subsidiary to confirm how pleased the GM has been about Henry's product and services.In this example, Henry is using what closing technique?

• A)Negotiation
• B)Compliment
• C)Testimonial
• D)Urgency
• E)Assumptive

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Definitions:

Confidentiality

The obligation to safeguard private information or secrets, especially in professional contexts, ensuring they are not disclosed without permission.

Social Psychology

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