Even Though Bob and Marie Had Not Placed Their Order

question 98

Multiple Choice

Even though Bob and Marie had not placed their order, the salesperson asked, "Would you prefer delivery of this shower enclosure Thursday or Saturday?" Which of these terms best describes this closing technique?

• A)urgency
• B)alternative-choice
• C)minor-points
• D)assumptive
• E)T-account

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Definitions:

Cappuccino

A coffee drink made with espresso, hot milk, and steamed milk foam.

Apples

Edible fruits from the species Malus domestica, known for their crisp texture and a range of flavors, from sweet to tart.

Scarce Good

A product or resource that is limited in availability compared to the desired demand, leading to competition for its acquisition.

Freshwater

Water with low concentrations of dissolved salts, essential for drinking, agriculture, and many industrial processes.