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An Effective Way to Respond to Some Objections Is to Use

question 6

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An effective way to respond to some objections is to use someone else's experience as your evidence.A sales person may use the following statement to emphasize this method, "You know, one of my best customers brought up that exact point before putting in a large order.Today, he provides me with the most referrals." What kind of method is this salesperson using to overcome objections?


Definitions:

Empowered

Being given the authority or power to do something or make decisions independently.

Self-reinforcement

The process whereby individuals or groups reinforce their own behaviors or beliefs through positive outcomes or internal rewards, reinforcing the likelihood of repeated actions.

Positive Self-talk

The practice of making affirmative or supportive statements to oneself to improve confidence and reduce negative feelings.

Scientific Management

A management theory focusing on improving economic efficiency, especially labor productivity, through scientific methods.

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