Mandeep Is Going on His First Sales Call, and He

question 29

Multiple Choice

Mandeep is going on his first sales call, and he is very nervous.Which of the following would you tell Mandeep would be the most critical step linked to a successful sales call and decrease his level of nervousness?

• A)be able to motivate the customer to buy even if the customer does not really need the product
• B)continually monitor the competition
• C)plan the sales call
• D)ignore customer objections
• E)schedule the length of each sales call to be no more than thirty minutes

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Definitions:

Productive Efficiency

A scenario where an economy or entity can no longer produce additional amounts of a good without lowering the production level of another product.

Nonprice Competition

Marketing strategies employed by companies to distinguish their products from those of competitors, focusing on factors other than price, such as quality or service.

Monopolistic Competition

A market structure where many firms sell products that are similar but not identical, allowing for significant differentiation and some degree of market power.

Customer Services

Assistance and advice provided by a company to those people who buy or use its products or services.