Andrew's Client Is Already Aware of the Products and Services

question 53

Multiple Choice

Andrew's client is already aware of the products and services his company carries; therefore, his client has directly reached out to Andrew via online chat and has asked him to provide more information on a particular product.In this scenario, which method of prospecting is being used?

• A)Cold canvassing
• B)Teleprospecting
• C)Telemarketing
• D)Inside sales
• E)Centre of influence

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Definitions:

Extraversion/Introversion

Personality traits that describe the social preferences of individuals, with extraversion indicating a preference for external stimulation and social interaction, and introversion indicating a preference for solitude and internal experiences.

Overaroused

A state of heightened physiological and psychological activity, often leading to stress, anxiety, or heightened sensory sensitivity.

Frontal Lobes

Regions of the brain located at the front part of the cerebral cortex, responsible for executive functions, decision making, controlling impulses, and emotional expression.

Extraversion Dimension

A personality trait characterized by sociability, talkativeness, assertiveness, and excitability, denoting how outgoing and social an individual is.