The Contact Management Aspect of CRM Allows Salespeople to Input

question 6

True/False

The contact management aspect of CRM allows salespeople to input their selling criteria and generate a score for their leads.

---

Definitions:

Reciprocity

The social norm of responding to a positive action with another positive action, rewarding kind actions.

Close Relationships

Emotional connections between individuals characterized by affection, trust, interdependence, and sharing, such as friendships, family ties, and romantic partnerships.

Emergency Situations

Circumstances that arise unexpectedly and require immediate action to prevent serious harm to individuals or damage to property.

Broader Public Sphere

A concept of an area in social life where individuals can come together to freely discuss and identify societal problems, contributing to democratic participation.