Examlex
What level of listening is used by salesperson the most often?
Primary Appraisal
The initial evaluation process in which an individual assesses whether an event is irrelevant, beneficial, or stressful to them.
Secondary Appraisal
The process of evaluating one's potential to cope with or respond to a threatened or challenging event after its significance has been assessed.
General Adaptation Syndrome
A three-stage response (alarm, resistance, exhaustion) to stress theorized by Hans Selye, illustrating how stress affects the body over time.
Hans Selye
A pioneering Hungarian-Canadian endocrinologist known for his research on the stress response.
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