Which of the Following Is Not a Category of a Difficult

question 89

Multiple Choice

Which of the following is not a category of a difficult customer?

• A)Angry people
• B)Complainers
• C)Know-it-alls
• D)Silent types
• E)Decisive prospects

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Definitions:

Human Communication

The process by which individuals convey meanings to one another through the use of mutually understood signs, symbols, and verbal or nonverbal messages.

Nonverbal Messages

Communication conveyed through body language, facial expressions, and other physical gestures without using spoken words.

Communication Process

The series of steps and elements involved in the successful exchange of information, including sender, message, medium, receiver, and feedback.

Martin Buber

A philosopher known for his philosophy of dialogue, a form of existentialism centered on the distinction between the I-Thou relationship and the I-It relationship.