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Describe How IBM, Once a Major Manufacturer of Computers and Related

question 80

Essay

Describe how IBM, once a major manufacturer of computers and related products, changed its business model in response to new customer needs and how B2B marketing played a role.


Definitions:

Emotional Intelligence

The ability to recognize, understand, manage, and use emotions effectively in interpersonal interactions.

Emotional Attachment

A deep emotional bond that forms between individuals, affecting their behaviors and feelings towards each other.

Affective Commitment

The emotional attachment an individual feels towards an organization, characterized by identification with, involvement in, and affection for the organization.

Emotional Attachment

The emotional bond between two individuals, marked by feelings of closeness, security, and affection.

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