Explain the Process of Customer Relationship Management (CRM)in Terms of How

question 111

Essay

Explain the process of customer relationship management (CRM)in terms of how it impacts marketing activities.

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Definitions:

Dialectic Behavior Therapy

A type of cognitive-behavioral therapy that emphasizes teaching patients skills to cope with stress, regulate emotions, and improve relationships with others.

Emotional Problems

Issues related to managing emotions, which can affect behavior and interfere with a person's ability to lead a normal life.

Traumatic Experiences

Traumatic Experiences are deeply distressing or disturbing events that can lead to psychological trauma, potentially resulting in long-lasting emotional and mental health challenges.

Borderline Personality Disorder

A mental disorder characterized by unstable moods, behavior, and relationships.