When Paul Was Talking with His Customer About the New

question 103

Multiple Choice

When Paul was talking with his customer about the new accounting system, his customer mentioned that she thought the new system was not going to fit into their budget. Paul explained that once her people were trained on it, it would require less time to process orders, and therefore save her money in payroll. Which part of the sales presentation is demonstrated in this example?

• A)generating and qualifying leads
• B)the presentation
• C)overcoming reservations
• D)the preapproach
• E)follow-up

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Definitions:

Online Pictures Button

A feature in software that allows users to search and insert pictures from the internet directly into their documents or presentations.

Spelling Change Indicator

A tool or feature in word processing software that highlights words that might be misspelled by underlining them, suggesting possible correct spelling.

CTRL+W

A keyboard shortcut commonly used to close the current window or tab in many computer applications.

Page Width View

A display option in word processors that adjusts the document view to match the width of the current page.